E102 Lorem Ben Street, London, United Kingdom Email: [email protected] 123 - 8888 - 2222

Returns & Refunds

INTRODUCTION 

Welcome to www.almitrasustainbles.com. We thank you for shopping from our Website

At Almitra Sustainables, we strive to give our customers a swift and convenient shopping experience and are here to provide you our support, if you are not entirely satisfied with your purchase.

 

1. Returns & Refunds

We have a 7 days return policy which is flexible and hassle-free with relevance to certain products purchased from the Website.

1.1. The Products purchased from the Website by the Customer, can be returned or exchanged in accordance with the terms of this policy:

a. You can return a product and get it exchanged within 7 days of receipt only if there is a manufacturing defect. Your product will be replaced in the next 7 working days once we receive the product from you. There will be no cashback for the same. However, you can opt for a credit note*

b. No exchange or return shall be accepted if the products are:

  • Damaged
  • Not in the actual state in which it was purchased
  • Worn or used
  • Purchased from any sale of promotion
  • Without the original invoice, packaging, tags, labels, etc.

c. The return or exchange request shall be made within 7 days of the purchase

1.2. Request for exchange can be placed through the Website or by sending an e-mail to [email protected]

1.3. Almitra Sustainables shall have at its sole discretion and reserved rights, to accept or reject any return or exchange requests after due inspection of the products by its team and shall notify the customer accordingly.

2. CONTACT FOR ANY QUERY

In case, you have any questions about this Shipping and Return Policy or this Website, or your dealings with this Website, you may contact a representative of Almitra Sustainables by emailing us at [email protected]

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